Fulcrum - Our Solutions Framework
Over the years, we have continued to refine our very powerful Solutions Framework (FULCRUM). It includes a DECISION ENGINE, a WORKFLOW ENGINE, an INTEGRATIONS HUB, a MESSAGING PLATFORM and a REPORTING MODULE.
This best-of-breed framework enables us to quickly configure our 'tool-kit of functionality and features’ and ‘white-label’ solutions that satisfy our customers’ unique requirements.
The FULCRUM framework lays the foundation for all operational tasks, enabling institutions to efficiently streamline and leverage their best-practices across an enterprise-wide system.
Our bundled “out-of-the-box”, quick-start SOLUTIONS are offered as scalable, secure, cloud-based, enterprise-ready solutions and come equipped with the following standard modules:
- Individual or Batch Analtyics
- Report Generation
- Administrative Dashboards and Management Views
- Configurable User-based Permissions and Roles
- Configurable Workflow Stages
- Configurable Work-Queue Views
- Custom-tailored Entry Screens
- Built-in End-to-End Case File Management
- Tasks Management
- Exception Messaging and Alerts
- Third Party Service Integrations
- Document Management
- Customer Relationship Management (CRM)